J'ai postulé via un recruteur. Le processus a pris 1 semaine. J'ai passé un entretien chez Sutherland (Le Caire, ) en mai 2025
Entretien
The interview was set at 5 pm, and the waiting time was 20 minutes. The interview duration was about 5 minutes. The interviewer was nice. Asked 3 questions. Introduce yourself. Why did you choose customer service?. The final question was how to handle a frustrated customer.
J'ai postulé en ligne. J'ai passé un entretien chez Sutherland (Dallas, TX) en févr. 2026
Entretien
Convoluted interview process. Micromanaging from the onboarding process. Very distrusting interview process, this company is jaded not sure why they are prejudiced against immigrants. Be careful this company will waste your time and efforts without just cause.
couple of steps, could be shortened (remote position) tech test system knowledge role play one way virtual then actual interview. nothing left to say but has to be at least thirty words long good luck.
Questions d'entretien [1]
Question 1
describe dealing with a problem and youre not sure of the solution
Short and to the point, very professional staff and precise questions. if you don't get accepted you can try again later after 1 month which is considered as a second chance.