J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Sutherland (Windsor, ON) en août 2015
Entretien
Interview was easy. 1st online questionnaire was filled up on their website. Next phone interview where basic questions relating to Troubleshooting internet and TV were asked. Next a face to face interview with the Manager was setup where again the same questions were asked but in a detailed manner.
Questions d'entretien [1]
Question 1
Basic questions relating to internet. What is an IP address? What Troubleshooting steps to take for no internet connectivity? What cables are used for TV inputs?
J'ai postulé en ligne. J'ai passé un entretien chez Sutherland (Windsor, ON)
Entretien
Long-ish wait time but pretty quick interview, asked me about how I would deal with irate callers, how I felt about processes and flows on phone, and asked for specific scenarios regarding tech support calls.
Questions d'entretien [1]
Question 1
How would you deal with an irate customer on a call?
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Sutherland (Windsor, ON) en nov. 2018
Entretien
Applied online. First a telephonic interview was taken and then the second round was a face to face interview at the office. Interview was taken by one of the managers. General questions about previous job, behavioural questions, and basic technical questions about computers.
Questions d'entretien [2]
Question 1
What steps will you take if there is no picture coming up on television?
J'ai postulé en ligne. J'ai passé un entretien chez Sutherland (Kochi) en juil. 2018
Entretien
the interview process is too lengthy and I have got selected after giving 3 times.one of the time they rejected me to attend the interview because of wearing jeans.there is aptitude test, language and typing skills is also main part for the selection.