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      Recherches associées: Avis sur SupportYourApp | Offres d’emploi chez SupportYourApp | Salaires chez SupportYourApp | Avantages sociaux chez SupportYourApp
      Entretiens chez SupportYourAppEntretiens d’embauche pour Customer Support Consultant chez SupportYourAppEntretien chez SupportYourApp


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      Entretien pour Customer Support Consultant

      24 août 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez SupportYourApp

      Entretien

      I applied for a Customer Support Consultant role at SupportYourApp and I regret it. They do not disclose the salary range upfront and waste candidates’ time by sending out lengthy video interview questions. You have to prepare, answer, and record all of these questions, which takes several hours, only to find out that their salary range is nothing but laughable and doesn’t compare in any way to the salary entered here on Glassdoor. They are willing to pay $5 per hour, which is an insult, as janitors and waiters without higher education make more money in developed countries. After I was informed about the salary range, I requested to review the salary range in light of my expertise and skills and asked to meet me halfway. I also noted that I was willing to negotiate further. However, the company replied with what seemed like an autogenerated response, not only declining my request but also unwilling to consider me any further for this role. Honestly, I’m glad, because it seems like I dodged a bullet after I read a review here on Glassdoor from a former employee, who called them out on hypocrisy and lies. My short experience seems to prove that that employee was right about how they treat candidates and employees as easily replaceable puppets and all the 5-star reviews seem to be fake or deflated. I would not recommend this company to anyone who values their time, skills, and dignity. Please stay away from this company, they are not worth it.

      Questions d'entretien [1]

      Question 1

      Are you available for the full-time position?
      Répondre à cette question
      17

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Consultant chez SupportYourApp

      Entretien pour Customer Support Consultant

      12 févr. 2025
      Candidat à l'entretien anonyme
      Bogotá, Bogota
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez SupportYourApp (Bogotá, Bogota) en févr. 2025

      Entretien

      Recibí un correo para realizar una entrevista virtual, debía responder a 10 preguntas en inglés, español y portugués. Fue interesante hablar en los tres idiomas, me gustó tener la oportunidad de regrabar en caso que no lo hiciera bien a la primera

      Questions d'entretien [10]

      Question 1

      Are you available for a full-time position? When will you be able to start a new role?
      Répondre à cette question

      Question 2

      Do you have any extra activities such as university studies, courses, a freelance position, or another employment? If yes, what is its schedule?
      Répondre à cette question

      Question 3

      Tell us about your professional experience and the responsibilities you had in each position.
      Répondre à cette question

      Question 4

      Are you available for the following schedule: Monday to Friday, 7 AM–3 PM, Chile time? What is your schedule availability?
      Répondre à cette question

      Question 5

      Are you proficient in the use of any customer service software?
      Répondre à cette question

      Question 6

      Have you heard of the Independent Contractor cooperation type? Is this type of contract acceptable to you?
      Répondre à cette question

      Question 7

      What is your desired gross compensation for this role (in USD)?
      Répondre à cette question

      Question 8

      ¿Qué es lo más importante para ti al momento de elegir una empresa? ¿Qué factores serán decisivos para escoger un lugar de trabajo?
      Répondre à cette question

      Question 9

      ¿Cuál fue tu último logro del cual te enorgulleces?
      Répondre à cette question

      Question 10

      Você já esteve em um ambiente multicultural (viagens, trabalho, etc.)? O que você achou disso, e o que se sobressaiu pra você?
      Répondre à cette question
      3

      Entretien pour Customer Support Consultant

      24 nov. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez SupportYourApp en nov. 2024

      Entretien

      The day after I applied via LinkedIn, I received an email with instructions related to a test asking me to record myself answering to some questions. The first ones were about availability, including position details which honestly should have been listed in the job description since the very beginning (such as nonsense rotation including all 3 shifts in the same week, but not even mentioning the compensation). I contacted the recruiter to say that I decided not to proceed, but they just can't stop sending me automatic emails giving me new deadlines to complete the test, leading me to understand that they are just desperate and can't even get a human to talk directly to their candidates.
      3

      Entretien pour Customer Support Consultant

      15 nov. 2024
      Candidat à l'entretien anonyme
      Kraków
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez SupportYourApp (Kraków) en nov. 2024

      Entretien

      There was no screening call. You receive a link to the online platform where you should record your answers on video. It was created in order to save everyone's time and for more convenience. However, in reality you spend much more time for settings and recording itself. There are three record options for each questions, and you can choose the most successful one. Again, it takes a way more time and efforts. Some of the questions are usually given during normal recruitment interviews, hence it demotivates you even more while you're recording yourself. It seems that the company doesn't want to speak to its candidates, what a shame!

      Questions d'entretien [1]

      Question 1

      Tell about your professional experience and current role
      1 réponse
      2

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