There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Questions d'entretien [1]
Question 1
Q: Tell us about a time when you delivered excellent customer service.
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Support.com (Redwood City, CA) en juil. 2011
Entretien
I found this position listed on craigslist. The ad contained a link to an online application and test. The test took about a half an hour and was designed to gauge my technical aptitude. Not long after I was contacted by someone from HR who scheduled me a phone interview.
The interview was the standard fare of questions about me, my work habits, why I wanted this job, etc. The interviewer was nice and after the questions were done we chatted a bit about random stuff. I was informed that barring disqualification due to background check I would start training. Training started about a week after my interview.
J'ai postulé en ligne. J'ai passé un entretien chez Support.com (Sunnyvale, CA) en oct. 2018
Entretien
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Questions d'entretien [1]
Question 1
Various questions regarding technology and troubleshooting
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Support.com (Orlando, FL) en juin 2018
Entretien
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Questions d'entretien [1]
Question 1
Are you available to work on Weekends and Holidays?
