I talked with the owner, but was first jumped upon by his sweet 100+ pound lab when I first arrived. It was a discussion, not an interview. When I received a call back I was told the owner wanted to talk with me. I assumed it was a second "interview" only to find out when I arrived, he expected me and one other person to start work that day. I couldn't do that but was able to return the following day. I received a total of perhaps 3 hours of training and was in the office alone. Then the existing office help quit, so I was on my own from that point forward.