J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Spectrum (Billings, MT) en févr. 2016
Entretien
An over the phone screening and then an in-person interview with team manager and then their supervisor. The phone screening was very easy and didn't require much at all. Both the team manager and supervisor were surprised I wore a tie to the interview, that should have been my first clue. Seems the majority of people take this job solely for the free cable service. This leaves the managers disillussioned and untrusting that anyone would use this job to further their career, therefore it was a shock to them that I had said that's what i was looking to do.
Questions d'entretien [1]
Question 1
Tell me a time when you had an angry customer, what did you do to change their perspective?
J'ai passé un entretien chez Spectrum (Charlotte, NC)
Entretien
Very easy process due to high turnover rate. ( the job itself is not very hard it’s just mentally tiring) So the interview process is easy. One over the phone/zoom and final interview in person.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Spectrum (Harlingen, TX) en août 2024
Entretien
You will be interviewed by any lead available during the time you scheduled. They will ask the basic interview questions. The best way to get a job is by “selling yourself” to the interviewer. They want to make sure you can work under pressure and sale.
Questions d'entretien [1]
Question 1
What was a time when you had to deal with an unhappy customer and how did you handle it?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Spectrum (Charlotte, NC)
Entretien
Quick and easy, as long as you're outgoing and willing to learn. there was a phone interview, then an in-person interview. I dressed professionally and answered questions involving experience and qualifications.
