J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Spectrum (Billings, MT) en mai 2016
Entretien
HR contacts you to do initial phone screening, they then setup a physical interview. Interview consists of HR + Management with standard Customer Service questions. You'll almost always get an offer (They'll hire anyone) as the position is a VERY high turnover position. They Drug Screen and, if you pass, you Wait X Days until Training begins.
Questions d'entretien [1]
Question 1
I am customer X looking to disconnect Y. Try and save me.
J'ai passé un entretien chez Spectrum (Charlotte, NC)
Entretien
Very easy process due to high turnover rate. ( the job itself is not very hard it’s just mentally tiring) So the interview process is easy. One over the phone/zoom and final interview in person.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Spectrum (Harlingen, TX) en août 2024
Entretien
You will be interviewed by any lead available during the time you scheduled. They will ask the basic interview questions. The best way to get a job is by “selling yourself” to the interviewer. They want to make sure you can work under pressure and sale.
Questions d'entretien [1]
Question 1
What was a time when you had to deal with an unhappy customer and how did you handle it?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Spectrum (Charlotte, NC)
Entretien
Quick and easy, as long as you're outgoing and willing to learn. there was a phone interview, then an in-person interview. I dressed professionally and answered questions involving experience and qualifications.
