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      Southwest Airlines

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      Recherches associées: Avis sur Southwest Airlines | Offres d’emploi chez Southwest Airlines | Salaires chez Southwest Airlines | Avantages sociaux chez Southwest Airlines
      Entretiens chez Southwest AirlinesEntretiens d’embauche pour Customer Service Agent chez Southwest AirlinesEntretien chez Southwest Airlines


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      Entretien pour Customer Service Agent

      1 mai 2014
      Employé (anonyme)
      Bwi Airport, MD
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Southwest Airlines (Bwi Airport, MD) en avr. 2014

      Entretien

      Applied for FT Customer Service Rep at DCA, about a month and a half ago. Received a phone call to phone interview on 4/14. Phone interview was very easy! Majority questions about my previous work history. At the end of the phone interview I was asked to go to BWI for a F2F interview on 4/28. *F2F* The face to face interview was very easy as well. Interviewed with the recruiter who did my phone interview. The manager from DCA was also in the room but she didn't ask any questions, just listened. The interview was very fun and relaxed. The recruiter made me feel so comfortable because she was outgoing and enthusiastic. She asked about my work history again and asked behavioral questions as well. I answered all questions in star format. At the end of the interview the recruiter and manager from DCA stepped out to make a copy of my 2 forms of ID and college transcripts. When they stepped back in the room I was offered the job! Did my fingerprints and drug test the same day. Now all I'm waiting on is my background check to clear. (Not worried about that because I'm an angel lol) Does anybody know how long the background check process is? How long before training starts? I'm really anxious and excited to start :)!

      Questions d'entretien [1]

      Question 1

      How do you have fun at work? How would you tell a customer no?
      Répondre à cette question
      11

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Agent chez Southwest Airlines

      Entretien pour Customer Service Agent

      7 juin 2024
      Employé (anonyme)
      Phoenix, AZ
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Southwest Airlines (Phoenix, AZ)

      Entretien

      The interview was a very casual meet and greet. Several HR employees were sitting at different tables casually asking questions to potential candidates. If the HR Rep was interested, he had you speak to another one of his colleagues. From that point, if they both gave you the thumbs up, you were drug tested and finger-printed on the spot. A job offer came within ten days of that first and only interview.

      Questions d'entretien [1]

      Question 1

      What is your biggest weakness?
      Répondre à cette question
      1

      Entretien pour Customer Service Agent

      31 août 2023
      Employé (anonyme)
      Fort Myers, FL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Southwest Airlines (Fort Myers, FL)

      Entretien

      Behavioral interview questions, know things about the company, have questions for the interviewer, smile smile smile. Have knowledge of the position expectations and qualifications. I would recommend STAR method answers and just be prepared and be yourself.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you went above and beyond for a customer?
      Répondre à cette question
      1

      Entretien pour Customer Service Agent

      13 juin 2023
      Candidat à l'entretien anonyme
      Denver, CO
      Offre refusée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez Southwest Airlines (Denver, CO) en juin 2023

      Entretien

      I had attended a hiring event and it was great, Southwest seems to be a great company. It took hours though, so if you plan on attending a hiring event held by Southwest, I'd plan a good 5 hours to be there. Show up dressed good, prepared for an interview. Take your resume.

      Questions d'entretien [1]

      Question 1

      They ask you questions about how you'd react in situations where the customer is frustrated, yelling, etc., coworker disagreements, if a coworker is doing something wrong (how you would address them/ deal with it), and lastly why you're interested in the company.
      Répondre à cette question
      1