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      Recherches associées: Avis sur Southwest Airlines | Offres d’emploi chez Southwest Airlines | Salaires chez Southwest Airlines | Avantages sociaux chez Southwest Airlines
      Entretiens chez Southwest AirlinesEntretiens d’embauche pour Customer Care Representative chez Southwest AirlinesEntretien chez Southwest Airlines


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      Entretien pour Customer Care Representative

      17 nov. 2011
      Candidat à l'entretien anonyme
      Phoenix, AZ

      Autres retours d’entretien d’embauche pour un poste comme Customer Care Representative chez Southwest Airlines

      Entretien pour Customer Care Representative

      10 août 2016
      Employé (anonyme)
      Chicago, IL
      Offre acceptée
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      Le processus a pris 4 semaines. J'ai passé un entretien chez Southwest Airlines (Phoenix, AZ) en oct. 2011

      Entretien

      Applied online October 8th. Was called October 19th for a phone interview appointment for the next day. Had my phone interview as scheduled; the interviewer was very friendly and fun. At the conclusion of the interview, I was PROMISED I would hear back by phone or email within TWO weeks as to whether I was among the fortunate few that would be moving on to an in-person interview. Two weeks passed and no notice. I let it go because I know they were phone-interviewing approximately 400 of the 800 who applied (I asked). Another week went by and still no response. So I emailed the woman who first contacted me by email with no response. I called the woman who interviewed me, but her voicemail answered. Three days later I finally got the rejection email. All told, the entire process from application to rejection was 40 days, and included 13 days of not receiving the correspondence I had been promised. Nevertheless, I still respect SWA and will be a regular customer of theirs in the future. Truth be told, I wasn't going to be a good fit for the job. I just was willing to do the grunt work for 12-24 months to eventually post out to positions that would fit me better.

      Questions d'entretien [1]

      Question 1

      Same standard phone-interview questions so many others have posted here... no surprises if you read the other postings and be ready to answer those questions.
      Répondre à cette question
      1
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 mois. J'ai passé un entretien chez Southwest Airlines (Chicago, IL) en juin 2016

      Entretien

      EASY - Typical questions as listed prior. The worst recruitment ever - applied online in April, over the phone interview in early June, face to face interview in late June was told after 2-4 week background check I would start my training late August. After sending the same info over and over again to 4 different ppl at SW and another company Sterling (background checks). I called and asked for the status of my background check. I later received an email stating I had passed my background and I can start training in October for $13.10 an hour. has been the worst and longest plius manipulating expierence ever. I spent time going back and forth, countless faxes and emails for Half a year spent on chasing a entry level job for $13.10!!!!!!!!!!!!!!!!!!!!!

      Questions d'entretien [3]

      Question 1

      Why do you want to work for SWA?
      1 réponse

      Question 2

      How do you bring humor or laughter to work?
      1 réponse

      Question 3

      What order does the employee mean to SWA? Employee - Customer - Stockholders
      Répondre à cette question
      8

      Entretien pour Customer Care Representative

      19 nov. 2014
      Candidat à l'entretien anonyme
      Atlanta, GA
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Southwest Airlines (Atlanta, GA) en nov. 2014

      Entretien

      Applied online by submitting my resume. About a week later I was invited to complete an online application if I was still interested providing my ten year work history. Two days later I got a call for a phone interview. I declined to move forward has the recruiter mentioned I would have to travel to Dallas for five weeks to complete training. I was unaware training would be out of state.

      Questions d'entretien [1]

      Question 1

      Why do you want to work for Southwest?
      Répondre à cette question
      5

      Entretien pour Customer Care Representative

      27 juil. 2012
      Employé (anonyme)
      Offre acceptée

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Southwest Airlines

      Entretien

      Called in for face to face interview...Asked various questions, non which related to my actual experience more to why I would want to work for Southwest Airlines

      Questions d'entretien [1]

      Question 1

      I expected to give details of my job history but instead it was more of a personality review..
      1 réponse
      1