J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Southwest Airlines (Birmingham, AL) en févr. 2026
Entretien
The interview process took about a month and was very organized in communication. I had to complete a self interview and Zoom interview. The zoom interview was with two people and I was able to choose a time that worked best for me.
Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative (CSR) chez Southwest Airlines
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Southwest Airlines (Dallas, TX) en nov. 2025
Entretien
They sent a text and an email stating that they would like to schedule a phone interview with me and offered some available slots. The recruiter called 10 minutes late into our 30 minute slot and seemed rushed and distracted.
Questions d'entretien [1]
Question 1
How did I handle juggling multiple task at one time?
I interviewed once with the recruiter and then with a local representative. The interview questions were your typical STAR type questions. The interview was informative and conversational. They went over the important parts of the position and what a day would look like if hired.
Questions d'entretien [1]
Question 1
Tell us about a time you had to deal with a difficult customer.