The interview process is very lengthy. Be prepared for it to take months. I appreciate that SoulCycle really takes the time to get to know their candidates, but I wish they were more transparent and honest about the interview process. A general timeline would have been so helpful and appreciated. The process starts with a phone interview with a recruiter at their HQ office. The interview lasts about 15-25 minutes, and is basically a review of your background/resume, and a few situational questions. The recruiter is very formal, and there wasn't really any conversational flow. It felt like I was talking to a recording at times. There were times that I actually thought the call was dropped because I'd finish my response, and there was silence on the other end until the recruiter took me off mute. If the recruiter feels you're still a good fit, you move on to an in-person interview at the studio you've applied for. I met with the studio manager and the area manager. This interview was much more relaxed and conversational. The managers go into greater detail about the day-to-day ASM role and responsibilities, along with other information about the studio. They didn't ask too many formal questions. We reviewed my background/resume again, and conversation come from that. This interview lasted about an hour. If the managers want to continue the process, you'll be invited to come in for a 3 hour shadow shift. Here you'll assist with running class check ins and also cleaning the room from the previous class, and flipping the room to be ready for the next incoming classes. You'll learn more about the day-to-day studio life. Ask good questions at the shadow shift, and really be hands on. They like to see their candidates spring into action here. If the managers are happy with your performance in the shadow shift, you'll be asked to do an interview with the regional manager. I was told the interview would be done over skype. However, the interview never happened. I was told to wait for the interview to scheduled, the date came and went. When I reached out to follow up, it was days before I heard back, and when I did, I was told they hired someone else before I even had my interview. This was hard to swallow, it made me feel like I was their throw away candidate, and didn't get the respect or consideration I deserved. The whole process was really frustrating. The recruiters are good about responding to emails or returning phone calls, but the managers are not. The managers would say "I'll reach out by such date." The day would come and go, and I wouldn't hear from them. I'd have to reach out and follow up to keep the process moving. I was eventually offered a different position at another studio, but I never heard back from the area manager with details about the position.
