J'ai postulé via une agence de recrutement. J'ai passé un entretien chez Shutterfly (Tempe, AZ) en sept. 2013
Entretien
Face to face with several people followed by sample customer calls. The calls were interesting...one with a happy customer and one with an angry customer. I think more weight was placed on the calls than on the questions.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Shutterfly (Phoenix, AZ) en août 2023
Entretien
My interview was telephonically, and the interviewer was very kind and gave me all the details of the position related to a customer service agent. I felt very comfortable and the interview went very smoothly. She told me that I was just at the vet the following day, which I did receive an email stating that I could work remotely from home.
Very straight to the point. Easy interview. 2 rounds. Had to also take a computer skills test. One. On one interview then a small group interview with 3 people. Just dress nice and be yourself
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Shutterfly (Tempe, AZ) en oct. 2015
Entretien
I started with a computer skills test. Once I passed that, my interview was scheduled. Each supervisor asked a series of questions. Once the interviews were over, a phone screen was done to assess soft skills.
Questions d'entretien [1]
Question 1
What was a difficult experience in customer service you dealt with in the past? How did you handle it?
