Dear Assistant Manager Candidate, We're truly sorry that your experience with us didn't meet your expectations. It must have been deeply frustrating to not feel engaged by our recruiting team - we apologize and seek your forgiveness. We have begun investigations into this interview, and will work on closing the gaps in the quality of our interactions with candidates. Your experience with us matters; we will pay attention to our shortcomings. Thank you again for your feedback. What you've brought up is important to us. With gratitude, Shopee's Employer Branding team