The interview wasn’t easy — previous sales experience is highly recommended. ServiceTitan looks for candidates who already understand outbound prospecting, CRM tools, and SaaS sales. My process included a recruiter screen, a hiring manager interview, and a role-play scenario. They focused on communication, objection handling, and knowing your sales metrics. Be ready to talk about your outreach strategy, how you qualify leads, and examples of hitting or exceeding targets. The team was professional and transparent. It’s clear they want SDRs who can ramp up quickly and already know how to work a sales cadence.

Initial Call to look at your background however due to no being in certain hiring states, they were no able to proceed which is completely understandable. In addition, you should familiar yourself with their product.