I applied online and got an email a few days later saying they wanted to know a little more about me. They asked me to answer 3 questions (listed below). A couple of days after I submitted my answers I got another email saying they “regretted to inform me...” and so on. As any applicant would or should do, I responded thanking them for their time and for reviewing everything, and asked them for suggestions on how I could improve as a candidate and if there was anything specific that had an impact on their decision. I never got an answer. Even though this is not asking me for a suggestion, I’ll give one. As an employer, specifically the HR department, you should always respond to applicants emails when they ask for your advice. When you do not respond to applicants’ emails after you “regret to inform them”, it leaves a bad taste in people’s mouths and probably makes them glad they didn’t even get the job in a company that doesn’t really care. It takes 3 minutes to respond.