J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Residence Inn en sept. 2021
Entretien
Easy, GM and Front desk supervisor asked basic questions like what’s your experience that’s related to your position? They do a full walk through of the hotel. They ask you about basic customer service skills and how well you work under pressure.
Questions d'entretien [1]
Question 1
Name a time you had a bad encounter with a customer
J'ai postulé en ligne. J'ai passé un entretien chez Residence Inn (Orlando, FL) en mai 2021
Entretien
In person interview with Hotel Manager & Ops Manager & phone interview with Front Desk Manager. Everyone was very welcoming and made me feel quite comfortable. They were able to answer all my questions about the hotel and the Marriott brand overall.
Questions d'entretien [1]
Question 1
Describe your customer service experience and give an example of a guest recovery situation.
Interview took 20 minutes. It was all about customer service and handling unhappy customers. They wanted to see you personality through your answers. Interview took 20 minutes. It was all about customer service and handling unhappy customers. They wanted to see you personality through your answers. Interview took 20 minutes. It was all about customer service and handling unhappy customers. They wanted to see you personality through your answers.
