The interview process was excellent from start to finish. It began with a Pest Technician Skills Review, which I found really useful as it gave a clear insight into the role and what to expect. This was followed by a phone screening with Christian and Claire, who were both very informative and helpful. I then had a virtual interview with Alfie and Lee, who made me feel completely at ease while discussing my background and motivations. Next, I completed a shadowing shift with Jaber, whose knowledge and experience made the learning process enjoyable and informative. Later that day, I attended a final interview with Lee and Rob, who were again welcoming and relaxed which really made me feel at ease Communication was excellent throughout the entire process, and after I was offered the role, Christian was the first to reach out and congratulate me, which was a really nice suprise

The process starts with an online assessment involving competency based questions along with a mock phone call and video recording of your customer service skills. The next stage involves a phone call talking more about the role and answering basic eligibility questions. Afterwards you have a lengthy video call with the local management team to go into further detail about your history and skills. Final stage is a going out field for a couple hours to get a hands on talk with a technician. The whole recruitment team (Christian, Amy, Claire) were exceptional and made the experience more grounded and friendly. Also thanks to the technician Ben for the great insight into the job.