Had a phone interview with the recruiter which was fine. Then had to do a group interview on zoom and then do a role play which was completely unnatural and awkward and we had to speel off about the benefits of red energy if the customer stayed without ever having training in this area or working for the company which made no sense. Then they based whether we got the job off our role play which isn't a true representation of how we would be within the role once trained. Silly process.