I've applied through a recruitment agency and was invited for an initial Skype video interview with an HR person from RB. I was told that the interview will take about 10-20 mins. Unfortunately, the HR person didn't turn up on Skype at the agreed time - I've waited 20 mins, after which I've emailed to the recruiter to find out what's happened and it has turned out that the HR person was simply running late... As I was not available later that that day the interview had to be re-arranged. At the re-arranged time, the HR person did turn up, but again was 10 minutes late!!!, for which she didn't apologise. She read the interview questions from a sheet with not much enthusiasm and showed little interest in my answers. Overall, I found her rather unprofessional and the experience gave a negative impression of the organisation.