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      Entretien pour Customer Success Manager

      23 mai 2024
      Candidat à l'entretien anonyme
      Boston, MA

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Rapid7

      Entretien pour Customer Success Manager

      9 janv. 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Rapid7 (Boston, MA)

      Entretien

      Long interview process. 6 stage process. Overall great process just wasn’t the right fit for the job. Not sure if the position was even open to be honest. Had me come into Boston Office and didn’t pay for my parking.

      Questions d'entretien [1]

      Question 1

      What was the greatest challenge you have ever faced?
      Répondre à cette question
      1

      Candidature

      J'ai passé un entretien chez Rapid7

      Entretien

      Streamline process with recruiter phone call, call with hiring manager, and then panel interview with CS leadership. From there offer is either extended, or notice is given that you were unfortunately not selected to continue

      Questions d'entretien [1]

      Question 1

      How do you deal with customer conflict?
      Répondre à cette question
      1

      Entretien pour Customer Success Manager

      4 mars 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Rapid7 en janv. 2025

      Entretien

      I found this job posting on the website. I have double the requirements that were listed, so I applied. After about a week, a recruiter emailed me asking to schedule an interview. During the interview, we reviewed my qualifications, and I asked a few questions about how long this can take and what the process entails. Essentially, they had an aggressive timeline to hire, and they were hiring several roles with this posting. Next week, I had a meeting with the hiring manager. The questions were simple, and he didn't ask any technical or scenario questions. A few days later, the recruiter said my interview went well, and the next step was to have a panel interview. However, it wasn't a panel interview. I had three separate interviews with three people, all basic and repetitive, asking about what was in my resume. Generally, the interviewers were late and did not care, as if they were killing time and asking about my resume as if they were just going through the process. Without getting into much detail, a manager bragged about his remote work-life balance while discussing that I had to be in the office; how ironic. Several days passed, and I emailed the requiter asking for an update. It took several days to find out that they were still deciding. A few weeks passed, and the recruiter finally contacted me and mentioned that the job was already filled. Typically, I don't mind if the job was filled or if someone better was selected. However, why would you have someone complete five interviews if the role was already filled? Additionally, and this may not describe the whole picture, all people who posted publicly online about the new job update were internal transfers within the company. This was a massive waste of time and effort when you could have just moved your internal people around.

      Questions d'entretien [1]

      Question 1

      How was it working at (company name)?
      Répondre à cette question
      1