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      Entretiens chez RHEntretiens d’embauche pour Customer Experience Associate chez RHEntretien chez RH


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      Entretien pour Customer Experience Associate

      22 mars 2021
      Candidat à l'entretien anonyme
      Corte Madera, CA

      Autres retours d’entretien d’embauche pour un poste comme Customer Experience Associate chez RH

      Entretien pour Customer Experience Associate

      17 mai 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez RH (Corte Madera, CA) en janv. 2021

      Entretien

      My first two video interviews were great! I spoke with a recruiter for my first interview and then with a customer experience leader for my second. Both were very friendly and welcoming, had a lot of positive things to share about the company, and really made me feel like I wanted to be part of the team. My third video interview is where things went downhill. For this interview I spoke with an executive level employee and they did not seem fully invested in my interview. While conducting the interview from their office, I could tell they were very distracted. Their eyes kept veering bast the screen as they acknowledged people walking by. They were not very warm or friendly at all. During our interview another person joined the zoom call unexpectedly. This would never happen in an in person interview, and to be honest it caught me really off guard. Lastly, I believe the interviewer did not like the questions I asked. I asked about growth within in the company and got a run of the mill answer saying it wont happen over night, but if you work hard you can move up over time. Secondly, I asked about work/life balance and they seemed to get very annoyed. It is something that is very important to me, and I got the sense that they thought I was not willing to put in the time or effort to succeed at RH, which is completely untrue. In the end, I am glad I did not take the position at RH. I quickly realized that their culture is not for me and I am totally ok not working for such a selfish company.

      Questions d'entretien [1]

      Question 1

      What were some price points at your previous job? What RH value stands out to you the most?
      Répondre à cette question

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez RH en mai 2025

      Entretien

      I had a virtual interview with one of the Customer Experience Leads, and then an in person interview with one of the other Customer Experience Leads and the department manager.

      Questions d'entretien [1]

      Question 1

      Why am I wanting to change jobs (been with my previous employer for over a decade) and why RH?
      1 réponse

      Entretien pour Customer Experience Associate

      8 sept. 2021
      Employé (anonyme)
      Corte Madera, CA
      Offre acceptée
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez RH (Corte Madera, CA)

      Entretien

      This is like an Ivy League interview process. One phone screening. Three interviews followed that over Zoom. The second two interviews had two people in them. Customer service expectation is extremely high-this may have been the most difficult interview process of my retail career. Company culture is huge here-you must appreciate Gary’s vision or you’re out. They are really picky about who they hire to answer customer service calls. Like, big time.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you provided superior customer service. How do you handle difficult customers?
      Répondre à cette question
      1

      Entretien pour Customer Experience Associate

      26 févr. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez RH en févr. 2021

      Entretien

      It was very relaxed and casual. They asked me maybe one or two questions. After describing my work experience they had me ask all the questions. Felt like I was interviewing them.

      Questions d'entretien [1]

      Question 1

      Tell me about yourself and your resume.
      Répondre à cette question