Found the vacancy through a referral, and was later instructed to make a profile in their candidate portal. Pre-screening: • Initial assessment of mental aptitude, and software knowledge • HR interview Main assessment for the role: 1. Written test 2. Interview with the team's supervisor/manager 3. (undisclosed to me) The representative's approach during the interview was casual and not at all intimidating, which helps ease one's nerves. Unfortunately did not get an invite to advance further in the application process as another candidate with prior employee relations experience was prioritized.