Appiled on 9/5/2016. Phone interview. Asked 1. Tell me about yourself. 2. Do you have any experience with customer service or retail? 3. Why REI? 4. What do you like to do outdoors? Brief in person interview 1. Tell me a time when you handled a difficult customer. 2. What are you doing to give back to the community? 3. What are your hobbies? 4. Tell me a time when you have to persuade someone to do something or buy something. It was a pleasant experience and the phone interviewer and the manager that I spoke with for in person interview was pleasant and kind. We talked about our love of cycling because I mentioned I have been riding my bike since I was 8 years old and fixing my clunker bicycle for more than 10 years. I was bought to the back of the store to meet the other managers. No group interview this time because rush hiring season

Took longer than expected with video interview and phone call but was very simple. Standard interview questions and friendly interviewer. Make sure you’re clear about what department you’d like to work in (apparel, frontline, action sports, camp, etc.) and what skills/knowledge you have in that area.