I was initially contacted by HR to set up my profile on their website after submitting my resume through the university Internship Program. Then they emailed to set up a phone interview. They initially set the interview with two people, but on the day of the interview I found out it was to only be one. The interviewer was very friendly and accommodating, re-phrasing questions when I didn't understand what he was after. He asked why I wanted to work there, what I knew about the position, and what I had done to prepare for the interview. He asked about my organizing and prioritizing skills. He asked me to explain what a .PST file was and my experience with Outlook and with troubleshooting network and PC issues. He was very conversational easy going and went out of his way to put me at ease. Overall, it was a great experience and I am looking forward to working with him.