I am currently a supervisor with another call center but decided to apply as a customer service representative with Progressive thinking it was a great way to get my foot into the door. I had two phone interviews with a recruiter and discussed the fact I was currently a supervisor and the reason I was looking at this customer service rep role. I asked if it was a concern for their company that I am currently in a leadership role and was assured it was not a problem for them. So I set up an in-person interview. The in-person interview took 2 hours total. Two days later the recruiter called me to say that the leaders I interviewed with are not comfortable taking someone who is currently a supervisor and hiring them for a customer service rep role. I asked the recruiter if they were aware that I was currently a supervisor before I ever agreed to meet with them in person and the recruiter said yes, they were aware of this beforehand as they had and reviewed my resume. I asked that since their leadership"s standard stance is to not hire someone in a leadership role for a customer service rep role, then why would they ask me to come down there (20 miles one way from my home) to interview for 2 hours if no matter what I said or how well I did in that interview, there was no chance they would offer me this position. The recruiters response was "well, they still wanted to talk with you". I am perfectly fine with not getting a job offer as I am currently employed (at a higher salary), but this was a complete waste of my time, gas, mileage (and two hours of lost pay at work) to go interview when they all knew that no matter what I said they had no intention of offering me this position even before I arrived for the interview. Very sad that this company does not value peoples time. As a long term customer of Progressive, I have cancelled all policies and went to another company for insurance. I will also do my best to steer anyone away because of their complete lack of respect for peoples time.