Not long after submitting my application, I was asked to take a cognitive assessment - the CCAT. Shortly after, I was asked for a phone screen with a Recruiter. She then had me take the CCAT again while she observed me over Skype. Within minutes, she sent me on to the hiring manager for the department, who conducted a pretty thorough interview and gave me a writing prompt for a sample of my "customer service voice". Due to an internal candidate coming forward, I was then asked to interview with a different team. We had a terrific time, I felt like I had already been working with the team for years. I was offered the position a week later. All told, the whole process from application to offer took about 3 weeks, then 2 more weeks to be able to start.

There are totally five rounds GD round, Written assessment, Technical round, manager round , hr round. The interview is easy. Every round is an elimination round. Questions will be asked based on your resume.