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      Entretien pour Learning And Development Specialist

      23 août 2023
      Candidat à l'entretien anonyme
      Orlando, FL

      Autres retours d’entretien d’embauche pour un poste comme Learning And Development Specialist chez PlanSource

      Entretien pour Learning And Development Specialist

      5 avr. 2018
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez PlanSource (Orlando, FL) en août 2023

      Entretien

      Only got through the pre screen call with the recruiter for the role. I put my minimum salary requirements in the application. When the recruiter called, he started right into telling me the role paid a bit less. Um, why call me then? However the amount in question was pretty close to my figure so I let him know that I’d hate to self-disqualify when we’re already so close. So we continued the conversation but I noticed throughout that he was short with me and seemed to be holding out. Then, towards the end of the call he said he would ‘talk to the hiring manager’ about the salary differential and would let me know in a few days if they could work with my requirements or not. I let him know that was fine with me and then we ended the call. Since I had a funny feeling about that convo, as soon as we hung up I checked the career portal and the status had been updated to, “prescreen completed; not selected.” So basically the recruiter lied and blew smoke the entire time. Well thanks a lot for representing your company in such a dishonest and unprofessional way. I will not consider this company for opportunities in the future since this is how they think it’s okay to treat people. This is straight up amateurish and immature behavior. Next time why not try being honest!

      Questions d'entretien [1]

      Question 1

      Tell me about yourself and your background.
      1 réponse
      2
      avatar
      Réponse de PlanSource
      2y
      Thank you for the feedback on your recent experience with PlanSource. We're sorry that your experience didn’t match up with the one we strive to provide. Pay Transparency throughout the recruiting process is extremely important to us, and we appreciate that you, and the recruiter you worked with, were open on pay range expectations for the role. Your feedback is appreciated and we are using it to revisit our internal processes. We can certainly understand that based on your experience you may not be looking for new opportunities with us, but our employees and customers would disagree with our trustworthiness! Our employees have certified us as a Great Place to Work and our customer service index is continuously on the rise. Feedback from candidates like you gives us a chance to learn and improve. We hope in the future, you’ll give us another chance to show you why our customers and employees rate us so highly! Sharon Brand Chief People Officer

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez PlanSource

      Entretien

      Brief phone screening for first interview. The call was with a recruiter from the internal HR office. and lasted approximately 20 minutes. I did not hear back from them after the initial call.

      Questions d'entretien [1]

      Question 1

      Describe your background, etc.
      Répondre à cette question
      1
      avatar
      Réponse de PlanSource
      8y
      Thanks for your feedback. There can sometimes be a delay in getting back to the candidate individually since we get a lot of resumes. We always encourage our candidates to check their spam folders. Additionally, candidates can self - check the status of their application by logging into our recruiting application system at https://careers-plansource.icims.com/. Best of luck!

      Entretien pour Learning And Development Specialist

      6 avr. 2018
      Candidat à l'entretien anonyme
      Orlando, FL
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez PlanSource (Orlando, FL) en mars 2018

      Entretien

      I received an email and then a phone interview rather quickly, and was informed that there would be a follow up. I was very excited about what the recruiter was telling me about the position and the company. There was the indication that someone would get back to me and after a month there has been no response at all from the recruiter despite several assurances from an assistant that my inquiry would be responded to. Like many other candidates that I am reading on this forum, this seems to be a common thread. The lack of communication disappointing as I expected better from a company of this standing. It is a small courtesy to let candidates know the status so they can either move on or prepare for further follow up. There are many rebuttal statements from the company on these complaints assuring that they "regret your experience" and how they have made changes to make sure it does not keep happening. Clearly it is not being enforced as it is still happening.

      Questions d'entretien [1]

      Question 1

      What kinds of software have you used or are familiar with?
      Répondre à cette question
      6
      avatar
      Réponse de PlanSource
      8y
      Thank you for your perspective. We apologize for any delay in communications with you. We have been receiving a tremendous response to our open positions allowing our recruiters and hiring managers to take some time to review each and every candidate and their background thoroughly (not quickly scan resumes and reject), meet with a selected few in person and then make the hard decision of who to select for an offer. Based on prior feedback received, we now allow a self-service feature in our recruiting system that allows candidates to follow their status updates as they progress in the selection process. As you have read in some of the responses, at PlanSource, during the interview process we have several touch points which can make the process longer than candidates are used to. However, this allows both the candidate and PlanSource to ensure they are the best fit for each other. We wish you the best of luck in the future.