J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez PSCU (Van Allen Park, NY) en juin 2015
Entretien
The interview process is pretty straightforward. I filled out an application online and took an assessment (which wasn't difficult, just long). I then received a call from a recruiter for a brief phone interview. She asked about my background, specific customer service experiences etc. The next day I had my in-person interview. It began by shadowing an existing representative for twenty minutes. Then I had a one on one interview and was hired on the spot. I chose my schedule and will receive 4 weeks of paid training.
Questions d'entretien [1]
Question 1
What does PSCU do?
What's the difference between a bank and credit union?
Can you describe a time when you were overwhelmed at work?
What would your attendance policy be for the first 90 days of employment?
Have you ever explained complex issues to a customer? How did you make it easier for them?
There were quite a few questions but all the others were quite simple.
J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez PSCU (Allen Park, MI) en mai 2015
Entretien
I was contacted fairly quickly after submiting my application. The interview itself is rather long, took about an hour because of the process. First you job shadow for about 20 minutes to get an idea of what a typical day is like. Then you sit down with a supervisor for a traditional interview. The supervisor will let you know after the interview is complete if you got the job or not.
Questions d'entretien [1]
Question 1
What is the difference between a bank and a credit Union?
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez PSCU (Southgate, MI) en janv. 2013
Entretien
I received a call from the recruiter. She told me the schedule of days and hours I would work if hired. She also told me how much I would make per hour. I was able to choose a schedule right away. I came in to the office to be interviewed. I then listened to a few calls in the call center with other trained agents. Lastly I took a drug test on the spot. I was given a welcome package after my drug test and was given the date to start my training classes.
