First is the mock call, you should have a total of 2.2 score to pass and continue with the initial interview and then final interview. Once you passed all the process you will then receive a call regarding the job offer.
Questions d'entretien [1]
Question 1
About the work experience if you have and educational background if you're a fresh grad.
J'ai postulé en ligne. J'ai passé un entretien chez Optum (Makati City) en mai 2026
Entretien
We will begin with introductions and discuss the specific details of the role. Next, we will assess your language skills through a brief casual conversation, and we will conclude the session with a realistic mock customer support call simulation.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Optum (Florida City, FL) en nov. 2025
Entretien
First had an assessment, then a pre recorded interview, lastly live interview. The process was easy and felt confident with interviewer. They give you step by step to be successful through the process.
Questions d'entretien [1]
Question 1
Tell me about a time you managed a difficult member.
J'ai passé un entretien chez Optum (Eden Prairie, MN)
Entretien
Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.
Questions d'entretien [1]
Question 1
I don't remember. It wasn't a verbal process, it was a service call test.
