J'ai postulé en ligne. J'ai passé un entretien chez Optum (Phoenix, AZ) en sept. 2025
Entretien
First came a phone interview then a few days later got a call to schedule a teams interview with both the manager and supervisor of the department. Next step is to wait and see if you hear back with a job offer by phone or email. Be prepared for a lot of STAR questions.
Questions d'entretien [1]
Question 1
Describe a time when you had yo deal with a difficult customer and how did you handle the situation? Where you able to help? What was the outcome?
J'ai postulé en ligne. J'ai passé un entretien chez Optum (Makati City) en mai 2026
Entretien
We will begin with introductions and discuss the specific details of the role. Next, we will assess your language skills through a brief casual conversation, and we will conclude the session with a realistic mock customer support call simulation.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Optum (Florida City, FL) en nov. 2025
Entretien
First had an assessment, then a pre recorded interview, lastly live interview. The process was easy and felt confident with interviewer. They give you step by step to be successful through the process.
Questions d'entretien [1]
Question 1
Tell me about a time you managed a difficult member.
J'ai passé un entretien chez Optum (Eden Prairie, MN)
Entretien
Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.
Questions d'entretien [1]
Question 1
I don't remember. It wasn't a verbal process, it was a service call test.
