J'ai postulé en ligne. J'ai passé un entretien chez OneSupport (Jacksonville, FL) en août 2015
Entretien
Was really no interview process, they sent me a questionnaire to fill out that made sure I knew basic IT terms, and what some of the basic hardware used was, and what it did. Beyond that they only wanted to know if I had a machine that met their exact specs, they seemed to be really excited that someone had actually answered their ad.
Questions d'entretien [1]
Question 1
Do you have a pulse? Do you know what a modem is? What are the specs of your computer? What is your connection speed? Required to present a screenshot of computer specs, internet speed, and before you actually start training, they require you to allow someone to remote into your computer to verify you weren't lying to them.
J'ai postulé en ligne. J'ai passé un entretien chez OneSupport (San Antonio, TX) en janv. 2025
Entretien
Initial phone call interview asking typical HR questions with a video interview following the following day asking more technical questions. The questions where not too difficult and the topics were given beforehand.
Questions d'entretien [1]
Question 1
Describe the difference between DSL, cable, and Fiber.
J'ai passé un entretien chez OneSupport (Ciudad de Mexico)
Entretien
It was a nice interview, the questions were quite easy, not very technical, I think the focus was on how you would answer, the interviewer made me feel comfortable which is always really nice.
Questions d'entretien [1]
Question 1
What are the differences between DSL, cable and fiber?
J'ai passé un entretien chez OneSupport (Austin, TX)
Entretien
Done over the phone and google meet, and was asked to walk interview through basic tech support tasks as if they were a customer. Got an immediate offer afterwards. Pleasant experience overall.
Questions d'entretien [1]
Question 1
Tell me about a time where you had to quickly resolve a situation.
