Starts with an application, this including my cv and other details about my availability and my brief reason for wanting to join. I then followed with a phone interview that was about 20 mins and then an in person interview that was more detailed.

Really lovely interview experience. Had a telephone interview first for approximately 40 mins, really chatty interview and felt relaxed. Was then invited by email to a face to face interview (lasting about an hour) which made me want to work for OB even more than I did before! General customer service questions, some with a twist. Didn’t feel difficult as it felt very natural and fun. Did an activity on the shop floor finding items for a customer within a specific budget. Then spent time on the floor chatting and getting to know the team a bit and interacting with customers. Really enjoyed it and felt like I could be myself.