Once you apply, octopus send you a pre assessment. Once that's complete, you receive a feedback sheet and then they will assess if you make it to the next stage or not. Quite nerve racking as you have to video yourself answering questions, and being put on the spot you could mess up a few words like I did!

3 stage interview people were all very friendly and helpful Consisting of online customer service assessment Then trade practical And face to face interview Then if successful an offer a week later