I applied to Nordstrom online, and immediately the next day I was contacted via email to schedule a phone interview with a Human Resources representative. I made my appointment and the HR rep interviewed me by phone. They asked questions such as, "Why do you want to work at Nordstrom?", "Tell me about a time you added value to a sale.", "What do you know about commission?", "Pretend I'm a customer coming on to the sales floor. Reenact how you would approach me." The interviewer seemed to be impressed and asked that we schedule a time to meet in person one on one. When we met, the HR Representative interviewed me asking me similar questions to the ones she asked during the phone interview. She then asked me what department I would like to work in and I was open to pretty much all of them. Then she had me interview with a manager of a random Nordstrom department (different than the one I applied for), and I was offered the open position in the manager's department. The management at Nordstrom are very helpful and friendly. Once you pass the personality test, they seem to contact you almost immediately. However, don't expect to be hired in the same position that you applied for. It seems to be based on the open positions available at the time sorted by urgency. I accepted the job here and I am fairly happy to be working here.