J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Nordstrom (White Plains, NY) en oct. 2009
Entretien
About a week after submitting my resume, I received a call from someone in the human resources office at Nordstrom. I did an interview over the phone which took about ten minutes and apparently went well because I was asked to come in a few days later for another interview. I did my in person interview with the same human resources rep that did my over the phone interview and was asked to sit tight so that I could do a third interview with the department manager. After that interview I was given a brief tour around the store and was told that they would be in contact with me. About a week later, I was given a call asking me to start work the very next day.
Questions d'entretien [1]
Question 1
Give an example of the most difficult customer issue you've had to solve with your previous employer?
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Nordstrom (San Antonio, TX) en sept. 2025
Entretien
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
J'ai postulé via une autre source. J'ai passé un entretien chez Nordstrom (Tacoma, WA) en juil. 2025
Entretien
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Questions d'entretien [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?
