Applied online got an email the same day asking to schedule a phone interview, the next day got a call from HR asking me a few customer service question then she asked to to come in the following week for a group interview, went dress very professional. you get to meet all the managers of the store they tell you about themselves & how they got in the company etc, then you get a chance to interview with 3 of the departments you would like to work in they ask you more customer service questions just like the phone interview they are VERY BIG on customer service, after meeting with them they tell you they will contact you in 5-7 business days. On the 7th business day i got a call from the department manager that i 1st interview for & she offered me the job starting me at 13.25 and the rest is history.