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      Navy Federal Credit Union

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      Recherches associées: Avis sur Navy Federal Credit Union | Offres d’emploi chez Navy Federal Credit Union | Salaires chez Navy Federal Credit Union | Avantages sociaux chez Navy Federal Credit Union
      Entretiens chez Navy Federal Credit UnionEntretiens d’embauche pour Member Service Representative chez Navy Federal Credit UnionEntretien chez Navy Federal Credit Union


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      Entretien pour Member Service Representative

      11 juil. 2015
      Candidat à l'entretien anonyme
      Bowie, MD

      Autres retours d’entretien d’embauche pour un poste comme Member Service Representative chez Navy Federal Credit Union

      Entretien pour Member Service Representative

      10 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Navy Federal Credit Union (Bowie, MD) en juil. 2015

      Entretien

      The interview was in a Safeway supermarket branch. I thought the traffic would be bad, so i left about 45 min. early for a location that would be 30 minutes away without the traffic. Arrived 15 minutes early, and it turned out the branch didn't open at all until the time my interview was scheduled, so I took a walk around the supermarket. I shook hands with the Assistant Manager who was going in to open the branch at the scheduled time, and we got started with the interview a few minutes later. The interview was the Assistant Manager sitting next to me, and the manager sitting across the table from me. The Assistant Manager did not ask any of the questions. STAR format questions, so showcase what you've got when the question pertains to it. At some points, the interview seemed a bit stringent and routine, but the questions were asked, and I provided answers. After the Q&A, they briefed me about the benefits, After the interview, I filled out a form with basic information, they briefed me on the benefits, specific job requirements, and standard training procedure for the job. Also said that the MSR position usually starts at about $17.00 an hour, could be more depending on your resume if you're chosen for the job. They gave me an envelope of information about the company the form I filled out while I was at the interview, then they sent me on my way.

      Questions d'entretien [5]

      Question 1

      Q: How would you feel working in a more casual, uniform atmosphere? (I arrived in a suit for the interview since I'm currently working in the jewelry industry)
      Répondre à cette question

      Question 2

      Q: What are your three most valuable traits?
      Répondre à cette question

      Question 3

      Q: What kind of cash handling experience do you have?
      Répondre à cette question

      Question 4

      Q: Can you tell us a little bit about yourself?
      Répondre à cette question

      Question 5

      Q: Can you tell us about a time you made a mistake in the workplace?
      Répondre à cette question
      1
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Navy Federal Credit Union

      Entretien

      The hiring process started with two online assessments, followed by a phone screening interview from one of the recruiters (The gap between these two events was almost a month). After completing those, I moved to an in-person interview with a panel of two people. The interviewers asked behavioral questions, taking detailed notes throughout the session. They mentioned that the timeline for a decision might "take too long". However, it has now been over a month since my interview without any further communication. Despite my portal status still showing as 'Interviewing,' I haven't received a call or email update. While the initial stages were well-organized, the lack of follow-through after the in-person stage is kind of worrisome.

      Entretien pour Member Service Representative

      27 févr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Navy Federal Credit Union

      Entretien

      It was a group interview with two supervisors and a team lead, mostly interacted with hr dept. hr specialist fumbled entire process including pay and location I was to be working.

      Questions d'entretien [1]

      Question 1

      How did you handle a difficult situation?
      Répondre à cette question

      Entretien pour Member Services Representative

      9 juil. 2025
      Employé (anonyme)
      Pensacola, FL
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Navy Federal Credit Union (Pensacola, FL)

      Entretien

      it was overall a standard interview process. nothing too extreme, they were friendly during the interview. received the offer not too long after the interview. I would recommend the company to anyone looking for a job.

      Questions d'entretien [1]

      Question 1

      What is your background related to customer service?
      Répondre à cette question