I want to start off by saying that I have many years of experience in banking, a great resume, and awesome references. I decided to apply for the MSR position and within a week received an email from the recruiter asking for me to give her a call to set up an interview. I replied to the email and did not receive a response, so the next day I decided to call her and no response. I left a message and a couple of days later reached out to her yet again as a final attempt. She completely ghosted me, which is extremely unprofessional and in my opinion, that is a reflection of the company she represents. Even if the position was filled internally or a different candidate was lined up, a follow up email would have been appropriate. But to reach out and then not follow up? That is extremely poor form and unprofessional.

The hiring process started with two online assessments, followed by a phone screening interview from one of the recruiters (The gap between these two events was almost a month). After completing those, I moved to an in-person interview with a panel of two people. The interviewers asked behavioral questions, taking detailed notes throughout the session. They mentioned that the timeline for a decision might "take too long". However, it has now been over a month since my interview without any further communication. Despite my portal status still showing as 'Interviewing,' I haven't received a call or email update. While the initial stages were well-organized, the lack of follow-through after the in-person stage is kind of worrisome.