So sorry the agency did not give you proper feedback. I am sure they will be delighted to pass on any details please do get in touch with them directly. We do get a vast amount of applications and we wholeheartedly agree, any candidates taken to interview process should get full feedback as to why they are not succesful. If you want direct feedback from us please get in touch with HR@naturalspafactory.co.uk we will get someone to email you back.