Very smooth and professional. I was always informed on time and they were always very nice. The final feedback came pretty quickly and I got a great offer, which I accepted

Four steps, starting with initial screening and 3 interview stages all remote, process took 8 weeks. Initial screening call was positive and outlined the process. First stage was a presentation on how I’d approach a service meeting. After a week I received a rejection email, only to be called 2 days later saying it was a mistake and I was progressing, which was concerning but I decided to continue. Second stage was a balanced scorecard interview with questions that felt more like consultant level. Final stage was a panel to assess suitability against the role, very focused on incident management. Although not successful I was told I may be a fit for another role, prepared another presentation, then a week later was informed that role was being withdrawn. Overall the experience felt disorganised, long-winded and poorly managed. The suitability stage should have been the first step. At no point did an interviewer ask anything about me as a person.