J'ai passé un entretien chez NHS 24 (Édimbourg, Écosse)
Entretien
Online application - 1 week after closing date received email asking for availability for initial phone call
Online based behaviour assessment and situational judgement - report given that outlines behaviour at work and reactions to given scenario
Teams interview TBC
Questions d'entretien [1]
Question 1
Why do you want to leave your current role to do this one
J'ai postulé en ligne. J'ai passé un entretien chez NHS 24 (Queensferry, Scotland)
Entretien
The questions asked during the interview were based on one of the NHS Scotland values, which you then had to relate your answer back to. Then there were 4 scenario based questions asked, which you either answered 999/ED/GP/Pharmacy/Self Care.
Questions d'entretien [4]
Question 1
Describe a time of addressing conflict between yourself and a colleague.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez NHS 24 en sept. 2024
Entretien
Coming from a previous band 6 NHS post, the interview process was much less stressful and pressured than previous interviews. Via teams, both who interviewed me were super friendly and made me feel at ease. Values based questions, as is typical for most NHS Scotland employers. Definitions of each, with examples read prior to the question. Followed by scenarios of callers to the service. Recruitment process straight forward, with a dedicated contact to support with paperwork, documents etc.
Questions d'entretien [2]
Question 1
Can you give us an example of a time where you have dealt with conflict in your role?
Scenario questions- given a basic run down of the patients presentation- then asked to conduct a short assessment of symptoms- then asked where you would send the patient (999, A&E, OOH GP or self-care)- and rationale.