J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez NEXT (Bristol, Angleterre) en sept. 2013
Entretien
Applied for the job online. They then rang me and asked me to come in for an interview. I went into the managers office and she went over my CV with me and asked me a few questions. She then asked competency questions on customer service and asked what I would do in certain scenarios. I received an email a couple of days afterwards offering me the job.
Questions d'entretien [1]
Question 1
What does customer service mean to you?
Why do you want to work for Next?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot
