J'ai postulé en ligne. J'ai passé un entretien chez NEXT
Entretien
The interview process involved an online interactive test followed by an in house interview and on the shop floor experience where you were able to interact with customers and carry out simple task. Following this, an offer was given if successful
Questions d'entretien [1]
Question 1
Do you have any prior experience as a Sales associate,
Give an example of when you worked well in a team
J'ai passé un entretien chez NEXT (Belford, England)
Entretien
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez NEXT (Havant, England) en avr. 2026
Entretien
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
