J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez NEXT (Chester, Angleterre) en sept. 2025
Entretien
Easy, interviewer was very friendly . No experience needed. Video interview and then in store assessment. Want to know about you and if you do have experience etc. In store assessment about 15 minutes long.
J'ai passé un entretien chez NEXT (Belford, England)
Entretien
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez NEXT (Havant, England) en avr. 2026
Entretien
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
