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      Entretien pour Sr Customer Success Manager

      26 juin 2024
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Sr Customer Success Manager chez MongoDB

      Entretien pour Senior Customer Success Manager

      17 juin 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez MongoDB

      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 6 semaines. J'ai passé un entretien chez MongoDB

      Entretien

      Went through several interviews and was ultimately ghosted. Felt like a huge waste of my time. The recruiter was very proactive and communicative in scheduling. Then I met with the hiring manager. They did not show up for the first zoom meeting. Then I had the recruiter set up a second meeting onsite that went well. Then we had a technical interviewer, who also did not show up to the first meeting and had to be rescheduled. Finally we did a demo of the product where they gave positive feedback on the presentation. The hiring manager then reached out to me over the phone saying they wanted to move forward but crickets after that. I reached out via email, linkedin, and text but no response from anyone. Feel like this company really lacks communication and that I likely dodged a bullet and found a better company to work for.

      Questions d'entretien [1]

      Question 1

      What do you know about databases and can you describe the difference between a relational database and a document database
      Répondre à cette question

      Entretien

      I went through seven meetings in total, with the final step being a challenge interview. The process required a significant amount of time, preparation, and emotional energy. I understand that not every candidate can be selected. However, I do not understand why a company would take a candidate all the way to the final challenge interview and then provide no meaningful feedback at all. The lack of feedback after such a long and demanding process was extremely disappointing and made the overall candidate experience feel careless and disrespectful. This was honestly the worst interview experience I have had. I would not recommend it to other candidates. If you want to experience a long, time-consuming interview process with no constructive feedback at the end, then this may be the process for you.

      Questions d'entretien [1]

      Question 1

      Why mongoDB? What kind of customers do you manage?
      Répondre à cette question

      Entretien pour Senior Customer Success Manager

      18 janv. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez MongoDB

      Entretien

      Pretty standard interview process. The Senior CSM for the case study/peer round was perhaps the most unorganized person I ever spoke to. She asked questions that made no sense whatsoever. How about having actual organized CSM’s for the peer interview round. Didn’t end up getting it I guess due to the awkward peer round.

      Questions d'entretien [1]

      Question 1

      Name a time you found a situation ambiguous
      Répondre à cette question

      Entretien pour Sr Customer Success Manager

      8 févr. 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via une autre source. J'ai passé un entretien chez MongoDB en janv. 2025

      Entretien

      Overall, the process was super thorough and my experience was positive. I was reached out to by MongoDB. It started with a recruiter call, then the Hiring Manager, a technical peer interview, second peer interview, then a final challenge. I heard back within the same business day after each round and the team was extremely helpful throughout. I know it sounds like a lot, but you will leave knowing exactly what the job is and knowing whether it’s going to be a good fit. All in all I thought the process was very smooth and mutually beneficial.

      Questions d'entretien [1]

      Question 1

      Why Mongo and why now?
      Répondre à cette question
      3