Had a phone call screening prior to in the person interview. It was a highly communicative and easy process. The questions were unsurprising. after in person interview got a free scope of ice cream

I applied online via their website, then was sent an extensive online 'assessment' where I answered questions, some with text and some with video. Mostly get to know me type questions. After that I was emailed to schedule an in-person interview. I was interviewed by 2 people at the shop and they gave me a tour of it, had me practice doing things like doing a scoop and cleaning a bit, while also asking questions.