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      Entretiens chez Modern HealthEntretiens d’embauche pour Enterprise Client Success Manager chez Modern HealthEntretien chez Modern Health


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      Entretien pour Enterprise Client Success Manager

      18 mars 2022
      Employé (anonyme)
      Boston, MA

      Autres retours d’entretien d’embauche pour un poste comme Enterprise Client Success Manager chez Modern Health

      Entretien pour Enterprise Client Success Manager

      6 oct. 2021
      Employé (anonyme)
      San Francisco, CA
      Offre acceptée
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Modern Health (Boston, MA)

      Entretien

      The interview process was clear, organized and transparent. I worked with Alli, a Business Recruiter, who is fantastic. She laid out the interview process clearly and was quick to respond to questions. I met with several members of the CS team and had ample opportunity to ask questions and learn more about the role, etc.

      Questions d'entretien [1]

      Question 1

      Many questions related to my background, role, communication style, etc. What you'd expect during the interview process for this role
      Répondre à cette question
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Modern Health (San Francisco, CA) en sept. 2021

      Entretien

      The interview process at Modern Health definitely set a new standard for me. Although it was a thorough process, the whole team set expectations with me from the start and continued to check in after each stage. It's clear that they want to make sure Modern Health is a fit for you as much as they want to find the perfect candidate. Each stage left me feeling even more excited about the company and the transparency each interviewer demonstrated was so refreshing. I definitely asked some tough questions and none of them went unanswered. Process: - 30 min call with recruiter - 30 min Zoom with HM (HM manager offered to have another Zoom with me to make sure I had an opportunity to ask all of my questions) - 30 min Zoom with HM to ask my questions - 2 hr Zoom panel with cross-functional members (30-min with each panelist) - 1 hr Zoom presentation - 30 min Zoom with VP of Client Success

      Questions d'entretien [1]

      Question 1

      Tell me about a time you made a mistake or had to have a difficult conversation with a customer - how did you go about it? How do you prioritize your BoB? Can you tell me about a time you went above and beyond for a customer?
      Répondre à cette question
      2

      Entretien pour Enterprise Client Success Manager

      21 oct. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Modern Health en sept. 2021

      Entretien

      I applied online for two roles and a recruiter reached out a few days later. The recruiter, reached out and referenced a job role different than the one I applied for. It wouldn't have been a huge issue but it was a junior role than the two I applied for and not what I was looking to do. When I asked what the budget or salary range for the role was, he was unable to come up with a number. He said he would be able to find out by EOD and would let me know. Six days passed and I didn't hear from him only for him to schedule another interview with the manager of the team for the role I did not apply for or wish to pursue. I did not attend, but let him know I would not be a good fit for the org at this time

      Questions d'entretien [1]

      Question 1

      What is the composition of the current book of business that you're responsible for?
      Répondre à cette question
      1