Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      MetLife

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur MetLife | Offres d’emploi chez MetLife | Salaires chez MetLife | Avantages sociaux chez MetLife
      Entretiens chez MetLifeEntretiens d’embauche pour Call Center Representative chez MetLifeEntretien chez MetLife


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Call Center Representative

      14 juil. 2014
      Candidat à l'entretien anonyme
      West Warwick, RI
      Offre refusée
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé via une agence de recrutement. Le processus a pris 3 semaines. J'ai passé un entretien chez MetLife (West Warwick, RI) en mai 2014

      Entretien

      I went through a temp agency for this position. I never really spoke with MetLife other than for my interview. I had never dealt with a temp agency in my life, so I am not sure if that is how it typically goes. Anyways, I had to talk to the recruited for a good 45 minutes on the phone. He took down lots of personal information, and set me up with an interview. When I arrived for my interview, I had to wait a long time. Probably the longest I've ever waited. I was then interviewed by two gentlemen at the same time. They asked some of the hardest questions I had ever been asked, some of which I think I could have done better on. I would say there were easily 20 long answer questions. They told me a bit about the position, and then I heard back from my recruiter a week later that I had the job. I wasn't planning on taking the job, because I would be leaving my current job without any notice. I didn't like that MetLife wanted the start date to be in a little over a week, However, they changed the date, and it gave me about 16 days. I put the two weeks in at my job, under the impression that everything was set. To only find out they had to call all my former employers still, I had to fill out and fax 27 pages to Florida! Then 4 days before I'm supposed to start, I get a call "Oh we can't verify one of your employers, we need a w2" Mind you I had recently moved and my house was upside down! After hunting and hunting I finally found the paper. I then asked "Will I be ready to start this Monday? (It's Thursday) They ignore my question in the e-mail and respond with something unrelated. (this is temp agency) So I call up and I say "Hi do you know if I will be all set to start Monday? I need to know where and who to report to," They were very rude and told me they couldn't confirm a start date yet because they were still waiting for everyone to get their paper work in! ...Oh that's nice, three days till I start and you're telling me this now? So I am polite and just hang up the phone... But I start getting anxious, that I am going to be without a job come Monday! So I send one more e-mail saying "Hello I know you said you don't have a definite start date, but I am wondering if you have an idea? I may pick up some days at my current job because I can't be without pay." I basically got another rude response. So at that point I asked my current job if I could just continue working there for at least a week, and I was lucky enough that they said yes. Less than 3 hours later, I get another call telling me to report Monday morning, as previously scheduled. I was livid! I just signed up for hours at my job that has been loyal to me and the only reason I was leaving was I needed more pay. If I reported Monday I'd be leaving my current employer flat! I spoke with the manager at my current job told her a brief explanation and she offered to give me my position back as they hadn't found anyone to fill it. I was very happy about that, and glad I didn't have to work for a company that was so unorganized that they didn't have any idea about a start date that was happening in 3 days! I was mad that I had wasted so much time doing paper work, interviews, drug tests, competency tests... Getting forms notarized ect... I do honestly think a lot of the blame was on the Temp agency too though. I wrote them a letter on Saturday, telling them I wouldn't be coming in Monday because I had signed up for hours at my current job and couldn't leave them flat. I apologized and thanked them for all their help and consideration. I never got a response, only a call before they had read the e-mail asking me why I didn't show...

      Questions d'entretien [1]

      Question 1

      What is your biggest weaknesses?
      1 réponse
      4

      Autres retours d’entretien d’embauche pour un poste comme Call Center Representative chez MetLife

      Entretien pour Call Center Representative

      1 sept. 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez MetLife

      Entretien

      Knowing about each other you and the company , the reason for choosing the position and then the technical part by asking questions related to the call center as working with the excel and at last a role play as a customer service representative

      Questions d'entretien [1]

      Question 1

      Introduce yourself What do you know about the company Why did you choose call center How is excel with you and how to search in it Role play
      Répondre à cette question

      Entretien pour Call Center Representative

      11 nov. 2022
      Employé (anonyme)
      Cleveland, OH
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez MetLife (Cleveland, OH) en oct. 2022

      Entretien

      Everything seems OK. Sounds tok good to be true. Trying ti read the reviews for this company but glass door is making me fill this out which is something I don't want to do

      Questions d'entretien [1]

      Question 1

      Why I wanted to work there Where do I see myself in the future Why should we hire you.
      Répondre à cette question

      Entretien pour Call Center Representative

      15 févr. 2016
      Employé (anonyme)
      Offre acceptée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez MetLife

      Entretien

      Phone interview, easy, nice interviewer. Very friendly, no pressure. The whole interview lasted maybe 30 minutes. She asked about my background and how many years experience I had. I believe she primarily chose me for my phone voice and the level of compassion I have for customers with problems. I told her I was willing to go the extra mile to help them and gave specific times I did just that.

      Questions d'entretien [1]

      Question 1

      Why would you be good for this job?
      Répondre à cette question
      1

      Meilleures entreprises pour « Rémunération et avantages » près de chez vous

      avatar
      Aon
      3.5★Rémunération et avantages
      avatar
      Marsh
      3.5★Rémunération et avantages
      avatar
      Marsh Risk
      3.5★Rémunération et avantages
      avatar
      La Caja de Ahorro y Seguro
      4.0★Rémunération et avantages