J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Medical Service Bureau (Austin, TX) en avr. 2013
Entretien
Applied online and was contacted by HR a few days after. There was a short interview by HR followed by a computerized typing test and personality test. This was followed by an interview by the supervisor and a observing a call handler.
Questions d'entretien [1]
Question 1
Explain a time when you have had an upset customer and what did you do to defuse the situation.