Interview process is not thorough.
For non-management store employees, just submit an application and have a completely open schedule. Great for mature women, or people who just need a vocational use of time. Not ideal if you have/need a second job, school, or any other time restraints. If you need a job, feel confident to complete the interview process anyways - your interviewer may be flexible.
For store management, only a little experience is necessary (other managers externally hired only had 1 year of experience), but more is always better. Interview questions are general: basically go through your resume, strengths/weaknesses. Maybe a few behavioral questions but nothing that will stump you. Be sure to ask for a job description - they tend to be unorganized in this area. It's not necessary to be familiar with all the vendors they have, but it's better if you do. Here are some of big ones: Alfani, I.N.C., Charter Club, American Rag, Martha Stewart, etc. Most of this you can find online.
A recruiter found my resume online. She contacted me and went through a few basic questions. We set up an interview for next week. I interview directly with my superior. It seemed as if he already wanted to hire me. Macy's is fashion forward so dress modern and professionally, i.e. Ann Taylor, Express, etc. Everyone looks impressive in a suit, but if you can be modern and professional without a suit, feel free to show your professional creativity. Regardless of what Macy's may say, I'm positive my looks sealed the deal. Keep your hair and make-up fresh to achieve this.
Interview lasted maybe 20 mins. Keep your answers purposeful - less fluff and filler words. Ask how long the position has been open, how long they've been interviewing, how many interviews they've conducted and how many to go. This shows competitiveness which is usually a trait of harder workers. This will also give you an idea of how much room you have to negotiate salary later.